Contact information
Contact Information
We’re happy to assist with any questions regarding orders, shipping, returns, or general support.
Customer Support Email
Support Hours
Monday – Friday
9:00 AM – 6:00 PM (CET)
We aim to respond to all inquiries within 24–48 business hours.
Order Support
For faster assistance, please include:
- Your order number
- Your full name
- A detailed description of the issue
Thank you for supporting KAEM.