Shipping policy
Shipping Policy
Thank you for shopping with KAEM.
Processing Times
Orders are typically processed within 1–5 business days after payment is confirmed.
During periods of high demand, processing times may be slightly extended.
Shipping Times
Estimated delivery times vary depending on destination and shipping carrier.
Typical delivery estimates:
- United States: 7–15 business days
- Europe: 7–15 business days
- International: 7–20 business days
Please note that delivery times are estimates and are not guaranteed.
Tracking Information
Once your order has shipped, tracking information will be provided via email when available.
Please allow several days for tracking updates to appear after shipment confirmation.
Delays
Shipping delays may occur due to:
- Customs processing
- Carrier delays
- Weather conditions
- High seasonal demand
- International logistics disruptions
KAEM is not responsible for delays caused by shipping carriers or customs.
Incorrect Addresses
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect or incomplete address is provided, we may be unable to replace or refund the order.
Lost or Stolen Packages
If tracking shows that a package was delivered to the address provided at checkout, KAEM is not responsible for lost or stolen packages after delivery.
If you experience an issue, please contact the shipping carrier directly or reach out to us and we will do our best to assist.
Contact
For shipping-related questions, contact: