Refund policy
Return & Refund Policy
We want you to be satisfied with your order. If you experience an issue with your purchase, please contact us and we will do our best to help.
Returns
Customers may request a return within 30 days of receiving their order.
To be eligible for a return:
- Items must be unused and in their original condition
- Items must be returned in original packaging when possible
- Proof of purchase is required
Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 7 days of delivery and include:
- Your order number
- Photos of the item
- Photos of the packaging if applicable
We will review the issue and work toward a fair resolution.
Refunds
Once the returned item is received and inspected, refunds will be processed to the original payment method.
Please note:
- Original shipping costs are non-refundable
- Customers are responsible for return shipping costs unless the item arrived damaged or incorrect
Non-Returnable Items
For hygiene and safety reasons, certain items may not be eligible for return.
Order Cancellations
Orders may only be canceled before fulfillment and shipment processing begins.
Contact
For any questions regarding returns or refunds, please contact us at: